Guest Service Officer Cruise Ship

As the Guest Relations Officer your main concern revolves around ensuring total guest satisfaction through personalized services that will create a memorable experience.

Guest service officer cruise ship. Fleet Guest Services Manager In charge of the Guest Services Department for the whole fleet meaning for every cruise ship in possession of the cruise company. Within the hierarchy of cruise ship employment guest service associates are. Apply to Service Coordinator Customer Service Representative Agent and more.

The guest service officer will be responsible for Delivering the WOW while demonstrating exemplary problem resolution skills to our guests at all times. Whilst being responsible for delivering exceptional customer service the main responsibilities of the role. This person is in charge of taking care of all Guest Services staff auditing all positions with the department and making sure that the rules and values of the company are respected at the customer services.

Provides all services of the Guest Services desk. The receptionguest service team had constant shifts of 8-12 hours. When you go on a cruise the first person you often see on embarkation day is the guest service associate or GSA.

Maintains knowledge of all ships regular events and special functions by reviewing all available sources vessels Daily Program etc in order to provide guests with accurate information to answer questions and handle special. Guests will come to the reception or guest services desk with questions they might have about anything which they expect you to know the answer to or be able to direct them to someone who can answer their questions or solve their problem. Tracing missing luggage baby-sitting arrangements cash services safety deposit box service lost and found service printing and issuing of guest Sea Pass cards and broadcasting ships announcements.

Guest Service Officer Former Employee - USA and Europe - March 9 2021. Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. Guest Services Associate Relations Officer.

Explore 505000 new and current Job vacancies. Good for singles not ideal if you are in couple or with kids because you will be far away from home more than 5 months good experience of traveling you can take the advantage to travel with the shore excursions. A major cruise line currently requires Guest Service Officers.